personality type thinker personality type rebel personality type promoter personality type persister personality type imaginer personality type harmoniser
  • all scenarios
  • conflict
  • cooperation
  • theatre scenario 1 conflict slide 1

    It's Monday morning in a private hospital with a very busy list.
    If everything doesn't go according to plan, the list will overrun.

    Let's see what happens next...

    theatre scenario 1 conflict slide 2

    theatre scenario 1 conflict slide 3

    Hannah by nature is warm, empathic and always ready to help.
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    theatre scenario 1 conflict slide 5

    For Tina a well organised schedule is important. Time is a significant factor for her.
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    For Hannah, on the other hand, children, family and friends are a constant source of happiness.
    Talking about them feeds her needs and motivates her to perform.
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    The two communication styles and working modes clearly don't match.
    Tina is focused on the task at hand and wants to tick off all items on her mental to-do list. Experiencing having to be more precise, she starts to make complicated statements.
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    Hannah senses the tension and is also slipping into distress. Her natural reaction is to please
    Tina and overadapt - coming from her own frame of reference of how the other person feels.
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    Tina perceives that Hannah is further wasting precious time and launches a verbal attack.
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    Hannah slips further down into her distress and invites criticism.
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    theatre scenario 1 conflict slide 18

    Hannah feeling stupid. Tina being irritated - not a good start for surgery.