There is a semi emergency operation on a major blood
vessel scheduled, which needs to be done within the next
two hours. Hannah still needs some time for preparation
of the patient. Let's have a look how things develop...
Hannah enjoys harmony in a team. She generates an atmosphere of kindness and warmth.
Pascal is a dynamic person, exuding authority and energy, which he uses to get things done.He gives clear and concise directions.
The two ways to communicate do not match and Hannah interprets the short,to-the-point response with her own frame of reference.
Experiencing the pressure she starts to over adapt and is not assertivein communicating what she needs.
… which is what Pascal expects her to do.
Showing the first signs of distress, he does not provide Hannah with support. Rather, he now expects her to fend for herself.
Under considerable pressure now, Hannah feels rejected and beginsto make ‘silly mistakes’. Her response invites further criticism.
Hannah’s behaviour invites Pascal further into distress as well. His response is to create negative drama, abandoning all support for Hannah.