PCM stars across DHBs all across New Zealand


DHBs are responsible for providing or funding the provision of health services, including hospitals, in their district.


Our co-operation with several DHBs in New Zealand started in 2009 with CMDHB and expanded over time to include CCDHB, CDHB, Lakes DHB, MidCentral DHB, NMDHB, Waikato DHB, Waitemata DHB.


It proved especially effective to have teams of different departments undergo PCM training together. Team cohesion, mutual understanding of roles and responsibilities and processes are only a few of the take-away results of PCM training embracing professionals from several disciplines in a hospital.

“Fantastic. Wish I’d done this years ago. Excited to go back to work (+ home) and better understand people. Will highly recommend this to everyone – it should be mandatory!”

“Excellent learning & something I will use immediately with my team. This will enhance my interactions with my direct reports and improve team cohesion.”

PCM Oceania 

Exclusive license holder of
Process Communication Model®
in Australia and New Zealand

155 Field Way, Waikanae Beach 5036 New Zealand
P +64 4 905 0084