Emotional intelligence (EI) is the strongest predictor of performance. It explains 58% of success in all types of jobs. This result is based on research using random-sampled data of over 75,000 people around the world.

Recent trends in neuroscience indicate that thoughts and emotions are interdependent, but emotions act as a primary filter. We make decisions emotionally and justify them later with logic. It’s important that both work in tandem. Our education system focusses very much on nurturing our cognitive capabilities, whilst our social skills are largely neglected. People with high Emotional Intelligence therefore stand out above the rest.

The good news is: EI is a flexible set of skills that can be acquired and improved with practice.

Emotional Intelligence is made up of four core skills. Self-awareness and self-management relate to our personal competence, social awareness and relationship management relate to our social competence.

PCM is a proven method to improve the skills in all four core areas of Emotional Intelligence. Understanding ourselves, our strengths, motivators, communication styles and behaviour under stress allows us to consciously grow our self-awareness. We can use the PCM skills to manage ourselves more effectively because we know what motivates and stresses us and how to recharge our batteries. Because PCM is a language based tool we can apply the same principles to other people. We know their strengths, preferred communication and what motivates them. And most importantly we learn strategies to invite others out of stress, resolve and even prevent conflicts and win the cooperation of others.