End
Communication
Chaos

Say goodbye to misunderstandings and hello to stellar connections

PCM is where communication, wellbeing and performance intersect

It's all of those, and so much more.

Do you want to transform your communication and well-being without sacrificing productivity and results?

The Process Communication Model® (or PCM) takes a holistic approach to help you understand yourself better, communicate more effectively, and feel more fulfilled in your work and personal life.

PCM is a skillset that you can learn, and practice, and use every day, everywhere. 

An illustration of a PCM trainer teaching the Process Communication Model to two interested learners who want to unlock their potential

Change your mind(set)

This isn’t just another course that you’ll complete, and then forget.

PCM is a mindset that seamlessly integrates into your daily life, builds on your current skill sets, and then evolves with you over time, supporting your growth from high-potential to high-performing.

Learn how to cultivate relationships, enhance leadership skills, and deepen understanding of yourself and others to make every interaction better.

Get certified, and change lives (including your own)

Do you want to make a difference?

Are you in your job because you want to make a real difference in people’s lives? Evidence shows that PCM has a profound effect on those who learn it. Part of that success is the ease of use – PCM’s seamless integration into everyday life makes it practical and applicable for anyone seeking personal or professional growth.

Certified PCM Professionals use their skills in a number of different industries including training, coaching, leadership development, and executive recruitment.

A photo of a group of people attending a Process Communication Model workshop, participating in a group learning activity

Testimonials & proof

“Everyone who had participated in this workshop was exceedingly positive, even to the point of saying that it had changed their whole way of functioning in a leadership role”

Auditor / Professor Emeritus, University of Otago

“PCM training enabled the de-escalation of conflict and provided a mutually shared platform of unconditional trust and unconditional support”

Dave Webb,
Head of Transformation, OneSKY and Aerospace

“PCM provides a framework and language for colleagues to analyse and resolve interpersonal conflict”

Anthony Dilley,
Former Chair of the Board of Pediatric Surgery for RACS

Are you ready for the next step?

Attend PCM Training
Check out details of our upcoming courses, in person and online
Get PCM Certified
Get certified in the go-to framework for training facilitators, coaches, and executive recruiters
Start a Conversation
We love talking PCM! If you want to find out more, let’s chat

Want to test the waters first? Start with our book

If you want them to listen, talk their language

If you want to avoid miscommunication, mismanagement and conflict, you need to know how to individualise your communication.

This book explains not only the concepts of the Process Communication Model®, it also gives you highly practical application examples. You will learn more about how the skills to observe and decode behaviours will allow you to form and maintain relationships based on constructive communication.

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Unlock the Secrets of Effective Communication!

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