kia ora | hello
Introducing a spectacular range of human potential experts.
We’re officially known as Kahler Communications Oceania Ltd.
We hold the exclusive rights to the Process Communication Model. Whilst our business is global, we’re proud to call New Zealand home.
Koru
Our koru pattern has been developed by Reef Robinson. It is a symbol of creation and new beginning. The circular shape portrays perpetual movement, symbolising the way in which life changes – in the same way that PCM teaches us that our personalities change, and grow, as we move through life.
Weave
Our weave pattern is also core to PCM. Learning to weave (often with Harekeke) can be therapeutic, and can help people during challenging times. Learning PCM is very similar to weaving in many ways. It helps us to learn about ourselves, our whanau, and it gives us the skills to navigate through the difficult times in life.
Our vision
The big bold goal is for PCM to be the catalyst for a new era of personal and professional development worldwide. We’re determined to always be evolving and driving future best practice.
Our current focus is working to establish a sustainable network of PCM Licensees across New Zealand and Australia to share the power of PCM in a multitude of industries and areas
of life.
Meet
Andrea Naef
CE, MSc Psychology
PCM Master Trainer
“Knowledge and skills have a much shorter life-span today. But continuously building my own ‘human skills’ makes all the difference in leading a happy and successful life.”
Meet
Werner Naef
Chairman of the Board
PCM Master Trainer
“PCM gives you an ability to tune in to the many wavelengths whizzing around your home, work and mind, so you can live life with ultimate clarity.”
Meet
Robyn Mackay
Business Manager
Certified PCM Provider
“Can you imagine the impact of training all teachers in PCM? It just makes sense to be nurtured through our formative years by people who understand what our personality needs to excel.”
The teaching of PCM in Australia and New Zealand is carried out by a steadily growing number of inspiring and experienced specialists. You can meet them all here.
Amy is a psychologist and Board-approved supervisor of psychologists, who is passionate about the application of PCM in a variety of therapeutic and educational settings. She has heaps of experience working with young adults and in schools, using PCM to advise teaching and wellbeing staff on trauma-informed practice and establish whole school approaches to wellbeing. Amy also has a supervision practice where she teaches healthcare practitioners to manage the indefatigable pressures of different healthcare systems, while working compassionately with colleagues and clients. Most of Amy’s professional life is spent supporting people as individuals and as group members, so she understands team cohesion and how to restore equilibrium during tough times.
Amy believes firmly that therapy, supervision and training should always be engaging and meaningful and if there’s a way to make it fun too, she’ll find it.
She welcomes referrals from people seeking PCM-informed supervision or individual psychological therapy, and people who want to use PCM to enhance their school or healthcare setting.
Arabella Macpherson, Director of Communication Guru
For over 15 years, I’ve been fortunate to work with groups and individuals from all sectors including IAG, CBRE, AstraZeneca, eBay, LinkedIn, Deloitte, PwC, AMEX, Commbank and Baker McKenzie. The senior leaders and middle management I train get practical skills in communication, influencing and leadership that they can implement immediately to get results.
In 2019, I co-wrote the communication section of Macquarie Uni’s Global Online MBA with over 66,000 participants and an average rating of 4.8/5. Creating training programs that engage and get real behavioural change are my thing. I also love walking my dog and quick beach dips in the middle of a video-meeting packed day!
arabella@communicationguru.com
1300 001 098
Company Focus
Hi there! At Konektamundo, we’re on a mission to match exceptional talent with great organizations. Our values of transparency, going the extra mile, and approaching challenges with positivity and excitement are at the core of everything we do. With our focus on developing clear, open, and honest relationships, we strive to foster long-term connections built on trust and mutual respect.
Our Director, Denham Holmes, with over 12 years of experience in HR consultancy, career coaching, sales, and marketing, Denham is an expert in using the Process Communication Model (PCM) to help teams and organizations develop better communication and relationships. Denham’s expertise perfectly aligns with our vision of creating Better Connections, Better Relationships, and Better Results.
At Konektamundo, we use PCM in our recruitment and training. PCM allows us to identify the six distinct personality types found within each person, which helps us tailor our communication and training approaches to each employee’s unique personality and communication style. By doing so, we ensure our employees receive a personalized approach that maximizes their potential and allows them to thrive.
With credentials as a certified training provider in various areas of Emotional Intelligence, we have a unique approach to recruitment that stems from our expertise in using innovative techniques like PCM. We are driven by our passion for helping individuals find the right career fit and creating better connections, fostering stronger relationships, and achieving better results.
We are more than just a recruitment agency; we’re a company that holds a deep understanding of human communication and the power of building lasting relationships. We provide recruitment services that put people first – always.
I am a Consultant Anaesthetist based at The Queen Elizabeth Hospital, Woodville South, Adelaide.
I have an interest in teaching and nurturing, particularly in anaesthetic practice. “Anaesthesia” and “Stress” go hand-in-hand. I have found the skills I have acquired through my practice of PCM invaluable. This applies both personally and professionally. Decoding behaviour, inviting trainees out of stress helps with teaching and training. PCM enhances my interaction with colleagues and patients. It is a skill set that is so easily incorporated into everyday being – just with that little bit of practice! We spend so much time and effort learning specialised skills utilising specific agents or equipment. PCM uses the tools you already have on board, In my experience, the more I apply PCM, the more I want to use it. You create your own positive-feedback loop.
Dr Elizabeth Benton is the Managing Director of UP Communication, which offers PCM keynote speaking, executive coaching, and seminar delivery.
Elizabeth is a qualified Clinical Psychologist who has chosen to teach PCM rather than continue working in private practice and hospitals. In nearly a decade of formal university study there were so many theories taught to attempt to explain human behaviour. None were so logical and succinct as PCM, which has the added bonus of 45+ years of scientific backing.
Location for seminar delivery varies according to what the client’s request, with most seeking inner city convenience, and others creating team building immersion packages that require something a little more luxurious, such as in the heart of the Margaret River wine region. Elizabeth travels to clients no matter where they are in Australia and offers intimate seminars for couples, as well as large group keynote presentations and seminars.
About Ilona
Ilona is a leading expert in workplace communication with a strong focus on building strong interpersonal relationships with and within teams by helping individuals to tap into their full communication potential and helping teams to bring compassion and accountability to the work they do together. She holds a master’s degree in Sinology (Chinese language & culture) and Anthropology from the University of Vienna, Austria. In addition, she is licensed and certified in various communication tools and coaching styles. In her first career in aviation, Ilona has worked in international management roles in China, Western European countries, and Australia. During this time, she developed her passion for leading her teams through excellent communication, a thriving work environment and making multicultural teams successful. Ilona is passionate about happy and productive workplaces. She has co-authored the international bestseller, “Elevate your Life”, and she is currently writing a guidebook for people leaders on how they can use disruption, disagreement, and diversity to bring people together as thriving teams. Ilona offers various services for companies and individuals, including training, coaching, mentoring, facilitation, and speaking. In addition to serving her clients, she works with young people as a lecturer in tertiary education. For 11 years, she has been teaching business subjects on global and inclusive leadership to undergraduates and postgraduates. Ilona believes that good leadership communication solves most of the current problems in the work world, like staff retention, business success and mental well-being challenges. In addition, Ilona’s way of working with her clients and students is uplifting and engaging and is often described as “the calm before the storm”.
In today’s world, effective communication is the no.1 most important skill in becoming a dynamic leader. The essential leadership and communication skills taught by Joyce are extraordinary valuable in both personal and professional environments.
When leaders understand the emotions, responses, and needs of their team members, the result is safe, motivating environments, and cohesive, high-performing teams that produce exceptional work.
Next Leap Communications’ workshops are available both to individuals and as an in-house offering for corporations wishing to provide leadership training for their staff. Joyce brings over twenty years’ experience in leadership and executive roles to the table, which allows her to use easily digestible, real life examples her workshops. Care is taken with every single workshop to teach the information in a way that’s accessible for all learning styles and communication types.
Workshops:
Open to the public PCM Workshops
In-house PCM Workshops
For more information, visit nextleaptrainingsolutions.com
Or email:
Background
Kenn has two decades of experience in the corporate sector with multi-national organisations, namely General Electric and Motorola Inc. His experience spans across many countries, having worked and lived in USA, China, Malaysia and Australia. As a qualified Mechanical Engineer with a Masters in Business Administration, Kenn has held various roles such as Commercial Director, Sales Director, Marketing Manager and Project Management. In all these roles, Kenn has worked in many high-performing teams and has built up a strong portfolio of negotiating with many different personalities across various cultures. He has worked extensively and effectively with C-suite clients, conducted negotiations with all levels of management, and has led teams working on the shop floor.
Kenn facilitates courses in and around Melbourne, and provides coaching and consulting services to clients on a regular basis.
Kris is a medical specialist at Sullivan Nicolaides Pathology, Queensland, and has been an in-house trainer of the Process Communication Model since 2015.
Kris greatly enjoys the role of imparting the Model to fellow pathologists, directors, managers and liaison officers, and delights in unveiling the mysteries of miscommunication to others.
The company has embraced PCM as a multi-platform skillset that facilitates self-awareness, self-management and effective communication. The principles and language of PCM have become part of the lexicon of the organisation.
Those trained in PCM utilise the tools to motivate staff and resolve conflict, with the aim of maximising available resources to the benefit of all employees, our medical colleagues and our patients.
Marion is a specialist anaesthetist with major interests in safety and quality, communication and doctor’s welfare. She is the Chair of the ANZCA Welfare Special Interest Group and is a board member of Doctors Health SA. She regularly facilitates Process Communication Model 3 day seminars for healthcare professional in Adelaide SA and co-facilitates seminars for the Royal College of Surgeons.
“I became a certified PCM facilitator in 2009, impressed by its positive, in-depth understanding of communication and human behaviour, and its relevance to patient safety, and professionalism. I wish I had learnt it much earlier in my career.
Our Business Focus
Engage to Innovate are recognised leaders in business transformation. Our focus is assisting clients to drive innovation and growth by helping our clients to lift organisational engagement by improving the way their employees connect, communicate and motivate. We work closely with organisations helping them to build collaborative, innovative, high performance teams that solve problems, create sustainable competitive advantage and winning strategies.
How we use PCM
Engage to Innovate uses PCM to engage with clients, their employees, customers and stakeholders. We use PCM as a basis for our executive coaching, leadership and team building programs. PCM is used to assist our client’s employees to work together more productively, to stimulate creativity, develop innovative strategies, products and outcomes. We use PCM to communicate, connect and to lift employee engagement and organizational performance.
My Background
Martin is recognised as a passionate, focused leader and coach who thrives on assisting individuals and organisations lift employee engagement and achieve transformational change. Martin works with executive leadership teams to assist them develop winning strategies and establish goal setting and measurement techniques. Martin has over 25 years experience in senior executive leadership roles in businesses with up to $1bn revenue pa and more than 2500 employees.
Paul Larkin guides leaders and their teams to turn their most common challenges in to valuable strengths. With over 15 years managing professional sporting teams, experience as a commercial solicitor and consultant, Paul has worked with leadership teams from some of Australia’s largest organisations to prepare for change, with Olympic athletes preparing for key events, and extensively in education to assist educators to communicate and motivate students.
Paul’s extensive expertise in positive conflict combines with PCM to guide high performing teams to achieve their goals, build respected careers and legacies, and go home satisfied.
Principal of ‘Communication with Understanding’ and Partner in Munro Group HR Management.
At ‘Communication with Understanding’ our guiding principle is the words of George Bernard Shaw, “the single biggest problem in communication is the illusion that it has taken place”.
Our focus is to firstly understand our clients needs, aspirations and challenges before planning with our client a course of action based on the extensive communication and behavioural research of Dr Taibi Kahler in the Process Communication Model.
Whether it concerns personal relationships, behavioural management, motivation, teamwork, conflict management or simply crafting more effective communication through the spoken or written word, central to this process is understanding the importance and impact of personality in order to gain true ‘connection’ with the audience.
Regardless of the particular plan developed with our client, ie one-on-one, one-day or three-day courses our starting point is to facilitate a heightened awareness of self and self-management. The mutual objective being to achieve enhanced individual and team performance, and overall, the quality of lives.
I teach PCM to medical and management groups working in the health system. I use PCM continuously in communications and self-management, to avoid stress, and to achieve a safe and satisfying medical workplace culture.
I trained as a PCM provider after completing the PCM courses, when I realized the life-changing tools that PCM provides. My whole family has now done PCM. I now train PCM for the Royal Australasian College of Surgeons.
Working in the healthcare system my target audience is any person, clinician or non-clinician, that would make a difference to any consumer accessing healthcare. For anyone it can be a challenging and distressing experience to need the help of a healthcare system. Consumers can feel vulnerable and overwhelmed. My goal is to enable better understanding of how to effectively communicate with and support consumers of healthcare systems to achieve improved holistic outcomes.
Patient safety is also dependent on clear and effective communication. A culture of effective self awareness and self management can improve patient safety and satisfaction outcomes and PCM is a highly valuable tool to achieve this.
I use PCM every day to
- enhance my interactions with the staff I manage,
- build a culture of continuous quality improvement in our service,
- enhance my interactions with my patients both in the peri-operative setting as an Anaesthetist and in the outpatient setting in Pain Medicine.
As an Anaesthetist you have a very short time to make a positive and meaningful connection with a patient pre-operatively and PCM enables this to happen efficiently and effectively.
PCM also enables me to communicate with and understand the challenges faced by the cohort of patients that present with chronic pain. PCM allows me to understand how their personality reacts when in distress and how to invite them out of distress so we may be able to help them put into place effective strategies to manage their pain.
Past Chair of Qld Statewide Persistent Pain Clinical Network.
Mother of three teenagers so I use PCM to stay on the same page as them as much as possible for my own sanity!!
Wayne Pearce is an acclaimed key note speaker and highly experienced seminar facilitator.
Wayne Pearce is a former international Rugby League player who captained and coached at the club and State of Origin level. He also studied psychology at the University of NSW where he focused on the psychology of performance. After leaving the professional sport, Wayne took his skills to the business world and he has developed a reputation as an acclaimed key note speaker and master seminar facilitator.
Whilst Wayne is trained in many performance tools, the versatility of PCM means that he uses it extensively with his various clients to help them achieve optimal team and individual outcomes.
In addition to his corporate services, Wayne runs public PCM seminars where people from a range of backgrounds join in a collaborative learning environment to master the Process Communication skills.
