Robyn Mackay

Business Manager

I am a New Zealander and have lived here throughout my career which began in the construction industry as an architectural designer and draughtsperson. I stayed in construction for a period of thirty years, in both employed and self-employed positions and as a business owner.

My career as an employee has included supervisory roles both in the office and on sites. I served as Contracts Manager for a domestic aluminium company and this was followed by the same position for a structural steel company working mainly on high rise commercial buildings.

I am a New Zealander and have lived here throughout my career which began in the construction industry as an architectural designer and draughtsperson. I stayed in construction for a period of thirty years, in both employed and self-employed positions and as a business owner.

My career as an employee has included supervisory roles both in the office and on sites. I served as Contracts Manager for a domestic aluminium company and this was followed by the same position for a structural steel company working mainly on high rise commercial buildings.

Throughout my career in construction I worked for extended periods as a self-employed architectural designer and draughtsperson.

For seven years, I owned a business involved in the installation of commercial windows, fire doors and aluminium curtain walls on high rise commercial buildings. Our workforce numbered seventeen employees and contractors. My role included management of the business, liaison with customers, subcontractors and staff, preparation of tenders and quotes, design for onsite installation, administration of contracts, all clerical functions and financial management.

After leaving the construction industry, for six years, I undertook the role of business administrator for a veterinary practice with two clinics undertaking, financial management, ordering and stock control, customer service and veterinary aide duties.

I was a project manager for a business consultancy company for five years. This role encompassed business development, risk and change management, development of systems and training of financial management, developing occupational health and safety systems, developing, documenting and implementing systems to ISO 9001 and 14001, undertaking ISO internal audits and business reviews. It was during this time that I became a PCM Certified Provider.

I have been employed by KCO since 2011 as Business Manager. My role encompasses management support, office and financial management, quality systems and liaison with Licensees and PCM Certified Providers.